Please read and understand these Terms & Conditions as they govern your visit and use of https://monaljackets.com/
All items shown on our website are in stock based at our UK warehouse, ready for immediate despatch. If in the unlikely event or for any reason, your item is not available upon completion of your order we will contact you immediately.
Your order is accepted once payment is received. A confirmation email will be sent to confirm that we have received your payment and the item will be despatched from our goods out warehouse based in the UK on the same day as payment is received and dispatched with UPS/DHL using a tracking number. Please check the address that is selected for delivery as we are unable to make changes once your order is placed with Bashir & Sons London Ltd. Occasionally and very rarely events outside of our control may mean delays are incurred. We will notify you if this is the case. All orders are sent out using UPS/DHL as our chosen courier once payment is accepted, using a tracking Number.
At https://monaljackets.com/ we take pride in making your shopping experience enjoyable with us and delight in your delivery arriving on time. However for unknown reasons our courier UPS or DHL may experience delays in transit. https://monaljackets.com/ are then required to abide by the terms and conditions of the delivery company.
On all orders you can pay by Paypal via the website.
For phone orders, cards we accept ( Mastercard / Visa /Visa Delta / visa Debit/ Maestro / Amex).
Please note products and prices are subject to change and we charge in GB pounds so prices in your local currency are for guidance purposes only. Please refer to the exchange rate your card issuer applies to the transaction to change your currency in to GB pounds. This applies to refunds too as rates fluctuate, cost may incur from your card provider. https://monaljackets.com/ is not responsible for the changing rates in any given country.
We will not be held responsible for pricing error of goods due to internal or software problems. https://monaljackets.com/ reserves the right to decline orders if this is the case.
From the time of receipt of your purchased leather item you can give yourself 7 days to decide whether its right for you or not. If you are not satisfied with your purchase and after receiving your item, if you don’t want to keep it for any reason, you can post it back to us for an exchange or refund. The cost for returning the item is your responsibility.
We just need you to return the item in exactly the same condition in which it was sent out to you. For leather jackets they must have the original tags, be unworn. Please use a postal/courier service with a tracking service
We would also ask if you could place the returns note as proof of purchase so the team can deal with your order in a quick and efficient way.
Refunds and exchanges in the UK – if any, shall be processed within 14 working days from the date of receipt of the returned item. Again please make sure you enclose the returns note together with item being returned back to us. Exchanges sent out are subject to the original delivery charge for all UK customers. The cost of returning the item is your responsibility.
Refunds and exchanges outside of the UK – if any, shall be processed within 14 working days from the date of receipt of the returned item. Any refund amount will be less the original delivery charge on your order unless the item was found to be faulty or not what you ordered. Exchanges sent out are subject to the original delivery charge. The cost of returning the item is your responsibility.
This returns policy does not affect your statutory rights and is in accordance with the EU Distance Selling Directive
If an item is damaged during transit, or in the unlikely event is faulty we will refund or exchange the item only and not the delivery cost. Only upon receipt of the goods with the fault or damage outlined, along with the return slip will a refund or exchange be given. This may take up to 14 days as the item may need to be inspected in the returns department.
You may cancel an order before the item is dispatched via email [email protected] with the relevant account name, address and order number at hand.
Without our prior written permission all materials including images, logos, are owned by leathers fort or their suppliers and are subject to copyright. Unless we give permission you must not copy, republish, download, alter any of our content from this site. You must not post or transmit, copy material from this site to another site or any third party.